brand
PROJECT

Aveda PurePro, a digital engagement Platform

ROLE

UX/UI Designer

Hand holding phone with Aveda PurePro App on screen. Background is dark and mysterious purple and black.
brand
PROJECT

Aveda PurePro, a digital engagement Platform


ROLE

UX/UI Designer

Hand holding phone with Aveda PurePro App on screen. Background is dark and mysterious purple and black.
brand
PROJECT

Aveda PurePro, a digital engagement Platform

ROLE

UX/UI Designer

Hand holding phone with Aveda PurePro App on screen. Background is dark and mysterious purple and black.
White modern room with white wood panels on wall and crisp white desk.

The Problem

Aveda lacked a unified employee training strategy. The company had multiple learning and communication platforms and no true strategy. This fragmentation left their artists and salon partners feeling a sense of disconnection from the brand.

Large Mac monitor with Aveda PurePro website on screen. Mac keyboard and mouse are in foreground along with a cermic bird and pencil.

The Problem

Aveda lacked a unified employee training strategy. The company had multiple learning and communication platforms and no true strategy. This fragmentation left their artists and salon partners feeling a sense of disconnection from the brand.

Large Mac monitor with Aveda PurePro website on screen. Mac keyboard and mouse are in foreground along with a cermic bird and pencil.
Hand holding phone with Aveda Pure Pro app on screen. Hand has manicured nails.
Hand holding phone with Aveda Pure Pro app on screen. Hand has manicured nails.

The Solution

Aveda needed a platform to unite professional stylists. PurePro was the answer, acting as a virtual hub where stylists could advance their careers, network with colleagues, find inspiration, and broaden expertise. We built a platform that housed a comprehensive array of virtual education and e-learning courses. Additionally, the "Lookbook" feature within PurePro allowed artists and salon owners to exchange formulas, techniques, and other valuable resources. To enhance user involvement and foster a sense of community, the platform incorporates elements such as gamification, blended learning resources, surveys, tests, and social media feeds.x`

Gamification

We really wanted to encourage use on the platform so we developed a gamification aspect to help give users immediate feedback and allow them to collect badges. After seeing how well badges worked on the kobo platform, I wanted to introduce this idea to Aveda PurePro.

iPhone with app on sceren and an animation that displays the visual that the user gets when they unlock a feature found in the app (this demonstrates the gamification aspect).
iPhone with app on sceren and an animation that displays the visual that the user gets when they unlock a feature found in the app (this demonstrates the gamification aspect).
Laptop open with Aveda Pure Pro web app open.
Laptop open with Aveda Pure Pro web app open.

The Results

PurePro has successfully established itself as the central resource for all Aveda employees and salon partners worldwide. It boasts over 72,000 active users across 45 countries, with 89% of Aveda's US salons actively engaged. The platform has seen significant growth, with a 40% increase in new users, a 50% rise in monthly users, and a staggering 120% surge in traffic to the online education section. These figures underscore PurePro's critical role in the professional development of stylists and the value it provides to Aveda and its partners.

© Copyright 2024. All Rights Reserved. XⓋX

© Copyright 2024. All Rights Reserved. XⓋX

© Copyright 2024. All Rights Reserved. XⓋX